Service & Support for On-Site Fuelling Equipment

Merridale CARE is a comprehensive extended warranty and service support package designed to remove the uncertainty from maintaining your fuelling equipment. With a fixed annual cost, CARE ensures your system remains operational without the risk of unexpected repair bills.

The package covers all service callouts for fair wear and tear, including parts, labour, and travel, providing a truly all-inclusive maintenance solution. With priority response from OEM-trained Merridale engineers and the use of genuine Merridale parts, customers benefit from consistent performance and long-term reliability.

CARE also delivers industry-leading service efficiency, with over 95% of issues resolved on the first visit, helping to minimise downtime and keep your operation moving.

Available as one to five-year agreements, CARE can also be scaled across multiple units, offering cost efficiencies for larger fleets.

Merridale PROTECT focuses on proactive maintenance, inspection, and calibration to ensure your fuelling equipment remains accurate, compliant, and operating at peak efficiency.

Through scheduled annual or bi-annual on-site inspections, PROTECT provides a detailed multi-point check of your system, including pump calibration to maintain dispensing accuracy. This not only supports operational efficiency but also helps ensure compliance with environmental and safety standards.

The package aligns with Environment Agency Guidance for Pollution Prevention and can support your DSEAR risk assessment requirements, giving operators added confidence in both safety and regulatory compliance.

By identifying potential issues early, PROTECT helps reduce unexpected breakdowns, extend equipment lifespan, and improve overall system performance—making it an essential part of any professional fuel management strategy.